Most estates leave behind $1,000–$10,000 in unused airline miles, hotel points, and credit-card rewards. Most of it is forfeited because the executor didn't know the accounts existed — or didn't know about the 90-day, 1-year, or "discretionary" windows each program enforces.
Most estates leave behind $1,000–$10,000 in unused airline miles, hotel points, and credit-card rewards. Most of it is forfeited because the executor didn't know the accounts existed — or didn't know about the 90-day, 1-year, or "discretionary" windows each program enforces.
We find them. We file properly. You pay only on recovered value.
Industry estimates of points balances held by Canadian + US households.
Estimated value of unclaimed loyalty currency in North American consumer accounts.
Of programs revert balances to zero either at member death or after a fixed window.
Median estate-level loyalty value Last Treasure Map identifies on a real discovery questionnaire.
The whole flow is human-in-the-loop. Nothing leaves our system without explicit executor approval.
Every program in our knowledge base has its estate-handling policy on file — sourced from the program's own terms or help center, dated, and verified. We never invent policy.
Don't see a program your loved one used? Tell us. We add programs continuously, and we can research a one-off case while we add the policy to our knowledge base.
Contingency-based, signed engagement, transparent close-out statement filed with the estate accounting.
The rate is locked at signing and snapshotted in the engagement agreement. We will never retroactively change the rate on value already recovered. If a rate renegotiation is needed mid-case, the existing agreement is voided and the executor signs a fresh agreement at the new rate.
You owe nothing. The engagement agreement makes this explicit: the fee applies only to net recovered value. Programs that forfeit on death (Delta SkyMiles, PC Optimum, Triangle Rewards, Southwest, etc.) get recorded in the close-out statement at $0 with no fee.
Contingency-based recovery for points/miles is specialized work — every program has its own policy, deadline, documentation requirements, and contact channel. We've done the research, codified the procedures, and absorb the cost of unsuccessful recoveries. Comparable estate-asset-recovery services (unclaimed bank accounts, missing insurance policies) charge 25–40%. The rate is configurable per engagement; ask us about lower rates on high-value cases.
Discovery + first request letters: 1–2 weeks. Program responses: typically 2–8 weeks per program. Recoverable transfers/redemptions: 1–4 weeks once approved. A typical case closes within 3–6 months. Programs with hard windows (Petro-Points 90 days, Hilton 1 year) we file inside the deadline.
No. We never ask for and never accept loyalty-program credentials. Every program interaction uses the published estate process: executor authority, death certificate, probate documents. If the deceased preserved account numbers in their will or in a Treasure Map™, that's helpful but optional.
No. We'll work loyalty recovery for any estate — whether the deceased used Last Treasure Map or not. Existing executor-portal users get a smoother integration; everyone else starts with a simple intake call.
Death certificate, executor authorization (probate / certificate of appointment / letters), executor government ID. Some programs ask for more (a copy of the will excerpt naming a beneficiary, an affidavit of intent, etc.) — we handle those program-by-program.
The discovery questionnaire is 5 minutes. No commitment, no fee, no obligation — we'll tell you what's likely there before you sign anything.